FAQ’S
LET US KNOW IF YOU NEED MORE ANSWERS!
I live in Louisville, do I still need to ship my bouquet to you?
If you live in the Louisville area we can arrange for you or a trusted friend to bring the bouquet to us, no you don’t need to ship it!
Shipping your bouquet
You will be responsible for the overnight shipping payment, roughly $50 to $150 depending on what area you are from.
You will be responsible for your item being shipped back.
You will receive step by step instructions on how to safely ship your flowers.
I’ve already gotten married and want to recreate my bouquet to be preserved.
That is something we can do! If you have a photo of your bouquet or if you can ask your florist what type of flowers you had, we will try our best to recreate your exact bouquet.
How do I ship my bouquet?
Once we confirm that your date is available, we will send detailed instructions on how to safely ship your flowers. Keeping them in a vase of water will help keep them in their best shape to be dried. The sooner we get them the better.
Will all of my flowers be used?
Upon arrival we will inspect every flower and choose the healthiest looking blooms and greenery to use in your design. I can ship all extra flowers back upon request.
When is my balance due?
Once we receive your flowers, you’ll get an invoice via email. Payment is due upon receipt, but we can accommodate if extra time is needed. Please note, we will not begin working on your pieces until payment has been received.
YOUR ARTWORK
All pieces are done by hand in our studio. Carefully selecting the best blooms to be preserved.
What special care is needed for my preservation?
We recommend your pieces are kept out of direct sunlight, and away from heat. This can cause your flowers to fade.
Disclamer, we are not responsible for the natural aging effect of your product.
Will my flowers change appearance once dried?
In order to preserve flowers, they need to be dried for weeks to eliminate moisture which will result in the flowers fading. In this process some flowers will change colors or become very thin. White flowers can turn off-white, red flowers can turn dark red.
Pressed flowers can be color corrected! After they dry we will reach out to you to further go over the color correction process if needed.
Please keep in mind all pieces are hand crafted and while we always thoughtfully and carefully create your artwork, small imperfections may occur.